Terms & Conditions

Nexa T&Cs

Important Topics

Terms of Service

By accessing, purchasing, or using NexaEnroll (“Company”, “we”, “our”, “us”) products and services, you (“Client”, “Agent”, “Agency”, or “FMO”) agree to be bound by these Terms of Service. If you do not agree, do not use our services.

Key Terms:

NexaEnroll sells Ready-to-Enroll Medicare leads and related digital products exclusively to licensed agents, agencies, and FMOs.
All sales are final. No refunds will be provided under any circumstances.
Leads are intended solely for the use of the purchasing party. Unauthorized resale, transfer, or redistribution is prohibited.
You are responsible for verifying your license and ensuring you are compliant with all CMS, HIPAA, and state/federal regulations.
We may update these Terms of Service at any time, and continued use constitutes acceptance of the updates.

Privacy Policy

NexaEnroll is committed to protecting the privacy and confidentiality of all consumer and agent data. We comply with HIPAA, CMS, and applicable federal/state privacy laws. We collect, store, and process information solely for the purpose of generating, delivering, and managing Ready-to-Enroll Medicare leads.

We may collect personally identifiable information (PII) such as name, date of birth, address, phone number, email, and Medicare-related information for lead generation purposes.
Data may also include sensitive health information (PHI), which will be handled in accordance with HIPAA standards.
All data is encrypted, stored securely, and retained only as long as necessary for compliance, audit, and business purposes.
We use IP address, timestamp, and device logs to maintain audit trails for compliance.
Third-party integrations and APIs (including identity verification, MBI lookup, and eligibility systems) may be used in processing leads.
We do not sell consumer PII or PHI to unauthorized third parties. Data is shared only with licensed agents/agencies under compliance agreements

Payment & Refund Policy

All purchases from NexaEnroll are final. Due to the nature of digital leads and compliance-sensitive data, we do not provide refunds, chargebacks, or cancellations once a purchase has been processed. By completing a transaction, you acknowledge and agree to this no-refund policy.

Compliance & Disclaimers

NexaEnroll™ lead forms and marketing campaigns are built to follow CMS marketing standards and industry best practices, including required consumer disclosures such as the Statement of Appointment (SOA), Agent of Record (AOR), TCPA, and TPMO notices.

NexaEnroll and its affiliates make no guarantee regarding specific plan availability, consumer eligibility, or enrollment outcome.

Consumer information submitted through NexaEnroll may be verified using secure third-party APIs or data services (for example, identity and eligibility checks using SSN, MBI, DOB, or similar). NexaEnroll is not responsible for any third-party errors, outages, or mismatched records.

Lead Routing & Exclusivity

Leads generated directly through NexaEnroll’s owned websites, landing pages, and verified marketing sources are treated as exclusive to the NexaEnroll network. Each lead is assigned to a single authorized agent or agency within our system and is not intentionally resold or shared outside the NexaEnroll platform.

However, NexaEnroll cannot control or guarantee whether a consumer may have previously submitted information on unrelated websites, advertising campaigns, or third-party lead forms not owned or operated by NexaEnroll. In some cases, consumers may re-opt-in elsewhere or appear in external databases. NexaEnroll actively monitors and filters to minimize duplicates and re-submissions but cannot warrant that every lead will be unique across the entire internet.

By purchasing or using NexaEnroll leads, you acknowledge and accept that:

Exclusivity applies only within the NexaEnroll system and its verified campaigns.
NexaEnroll does not guarantee that a consumer has not interacted with other advertising sources outside our control.
Duplicate or re-opt-in activity originating from non-NexaEnroll sources does not constitute grounds for refund, chargeback, or dispute.

Regulatory Responsibility

Participating agents and agencies are solely responsible for verifying consumer data, confirming eligibility, and ensuring compliance with CMS marketing standards, HIPAA, and all federal and state regulations. NexaEnroll is a marketing and technology platform, not a licensed insurance agency, and assumes no liability for actions or representations made by independent agents or agencies.

Important carrier and plan display policy:

Our system will prioritize the carriers selected by the agent whenever those carriers have available plans that can properly serve the lead.However, carrier availability depends on the consumer’s ZIP code, county, eligibility, plan availability, premium, benefits, coverage area, and other plan factors.If the agent’s selected carrier does not have an available or suitable plan for that lead, the system may display another carrier with available plan options, better coverage, suitable benefits, or a more appropriate premium for that consumer.We cannot force the system to show “no plans available” simply because the agent chose not to contract with or accept certain carriers.Restricting carriers reduces the number of plan options available to consumers. That can directly affect conversion rate, lead volume, and CPL.If an agent removes carriers, cherry-picks carriers, or limits carrier availability, they are also limiting the funnel’s ability to convert leads. Any resulting increase in CPL or decrease in volume is caused by those restrictions, not by campaign failure.By running volume, agents agree that:

Their selected carriers will be prioritized when available.
Other carriers may be shown when selected carriers are unavailable or unsuitable.
Plan availability varies by consumer, ZIP code, county, and eligibility.
The system cannot hide available plan options just because an agent does not want that carrier.
Removing carriers can reduce volume and increase CPL.
Campaign performance cannot be guaranteed when carrier options are restricted.

Limitation of Liability

NexaEnroll provides its products and services “as is” and disclaims all warranties, express or implied. To the fullest extent permitted by law, NexaEnroll and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, business interruption, or data loss, arising from the use of its systems, leads, or services To the maximum extent permitted by law, NexaEnroll shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost opportunities, regulatory penalties, or legal claims arising from the use of our products or services. NexaEnroll’s maximum liability under any circumstance shall not exceed the total amount paid by you in the thirty (30) days prior to the claim.

Entities Covered

BeneTech LLC, Pumpkindeal LLC, and LeadStrive LLC.

Payment Authorization, Compliance Deposit & Fraud Penalties By utilizing the services of Nexa Enroll (with payment processing and accounting managed by Pumpkindeal LLC and LeadStrive LLC), the Client agrees to the following strict billing, deposit, and penalty terms:$1,000 Compliance & Escrow Deposit: To protect the integrity of our digital platforms, the Client agrees to a one-time $1,000.00 Compliance & Escrow Deposit upon onboarding. If the Client maintains their account in good standing and does not breach this agreement or initiate invalid disputes, this deposit will be fully credited toward future lead purchases. If the Client breaches this agreement or files an invalid chargeback, this deposit is immediately forfeited to the Company to cover initial legal defense and arbitration filing costs.Card on File Authorization: The Client authorizes the Company to securely store all submitted payment methods on file for the duration of the agreement to process authorized lead purchases and applicable administrative fees.Automatic $250 Dispute Fee: All sales of digital leads are strictly final and non-refundable once delivered. If the Client attempts to bypass this policy by initiating a bank dispute or chargeback, the Client explicitly authorizes the Company to automatically charge any payment method on file for a non-refundable $250.00 Administrative Dispute Fee per transaction.Enforcement of 3x (Treble) Damages: The Client acknowledges that retaining delivered digital leads while disputing the associated payment constitutes civil theft and intentional fraud. In the event of such fraud, the Company and its legal counsel explicitly reserve the right to pursue treble (3x) damages against the Client—equaling three times the disputed invoice amount—plus all attorney’s fees and costs of collection, to the maximum extent permitted by law during binding arbitration in Delaware.

Governing Law

These Terms and Policies shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflicts of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.